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What HealOS does in Epic

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AI Frontdesk

The AI Frontdesk (AI Receptionist) does not work in Epic yet.

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AI Scribe

How a finished AI Scribe note gets into Epic:

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Connection

Method: SMART on FHIR. How the methods compare. You provide
  • Your organization’s Epic FHIR R4 base URL, in Integrations (AI Scribe Integrations); then the clinician signs in to Epic to approve HealOS.
  • Your health system must enable the HealOS app in Epic.
HealOS does
  • Connects with SMART on FHIR (authorization code), reading the patient, encounter and practitioner, and writing the note as a DocumentReference.
  • Yes: works once the practice connects the EHR (or, for the Chrome extension, installs it).
  • On request: built; HealOS turns it on for a practice after a review with them.
  • Specific setups: built for particular practice configurations; ask us before relying on it.
A Yes means the workflow exists, not that every practice’s setup allows it: practice settings, user permissions and the EHR plan can still limit it, so confirm during onboarding.